Frequently Asked Questions

You buy a gift of Life gift or voucher though our online shop or by completing a Gifts of Life form. When you decide on a gift/voucher, you can enter the details of the person you would like to send it to. You can select whether the recipient receives a beautiful card or e-card to let them know the gift/voucher has been purchased on their behalf.

When you purchase a gift or voucher through our Gifts of Life Programme, your donation will be processed be our Head Office in Lisburn (Northern Ireland). The funds are then sent to the Fields of Life Uganda Office in Kampala and the gift is sourced and given to a school or community in need.

Please allow up to 7 working days for our staff to process your donation and send your gift card/voucher. If you haven’t received anything after that please contact our office by emailing [email protected] or phoning 02892636200.

You can select whether the recipient receives a card or an e-card to let them know the gift/voucher has been purchased on their behalf. All cards and e-cards will include a photo and description to let the recipient know the positive impact the gift will make.

Yes it does. For example, if you purchase 10 chicks our team in Uganda will purchase these and provide them to a school or community in need of chicks.

Unfortunately, we cannot share specific details about the people, schools and communities who receive each gift. However, our team in Uganda track our Gifts of Life programme and are in regular contact with the beneficiaries. We regularly share updates on our Social Media channels, our website and through our printed and emailed communications. If you would like to sign up to get any of our communications please contact us by emailing [email protected]

No, unfortunately it is not possible to send Gifts of Life directly to your sponsored children. Our team in Uganda identify the communities and schools that are most vulnerable and the gifts purchased through Gifts of Life are distributed to those who are most in need. However, you can give to the Child Sponsorship Gift Fund if you would like to donate something towards your sponsored child's birthday or Christmas. Contact [email protected] for more information.

Yes. If you are a UK taxpayer you are eligible for Gift Aid. You can complete a Gift Aid form so that Fields of Life can reclaim the tax on your donation which means that your generous gift can go even further.

When you purchase an item from the Fields of Life merchandise store, the funds are processed through our Head Office in Lisburn (Northern Ireland). The proceeds raised from merchandise go towards our Water, Sanitation and Hygiene (WASH) programme. Therefore, the funds will be sent to our Uganda Office in Kampala and used to provide schools and communities with the life-changing gift of clean water, sanitation and hygiene.

Unfortunately, you cannot Gift Aid items purchased in the merchandise shop because you are buying a product rather than making a donation.

Please allow up to 7 working days for our staff to process your order and send your item (s). If you haven’t received anything after that please contact our office by emailing [email protected] or phoning 02892636200.

At Fields of Life, 90 pence from every pound goes towards our work and programmes in East Africa. 10 pence goes towards administration and fundraising. You can find more detail on our finances in our Annual Report.

We accept all credit cards issued by Mastercard and Visa as well as the following debits cards: Mastercard, Visa Debit, Visa Delta, Switch, Solo and Maestro. We also accept PayPal.

If you haven’t received your order please contact our office by emailing [email protected] or phoning 028 9263 6200.